Training videos are a form of passive learning. These videos typically work best when kept under five minutes long, the goal of a training video is to provide the learner with quick steps for an immediate need. Software navigation videos and simulations work very well on a second monitor or device while the learner is working through a task or process on another screen or device.
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Show and Tell
Show and tell the learner what they need to do or know to complete the desired outcome.
Clear and Concise
Training could be pre-work or an immediate need, the information should be clear and to the point.
Call Out and Emphasize
Drilling points home by highlighting, calling out, and pausing grabs the learners’ attention.
Software Navigation Videos
Software Navigation Videos can effectively demonstrate and guide learners through various tasks and processes. To ensure accuracy, the videos should reflect the user’s current environment by using the most relevant software version and consider factors such as dark mode if it’s commonly used.
This software navigation video shows users how to customize the “Create Company Form” within a CRM software program. Various callout techniques are used as examples. The title and end scene of the video use the company’s branding colors.
Simulations
Simulations are a great way to test knowledge or allow the learner to test what they have learned in a “safe” environment. As much or as little feedback as deemed necessary can be provided as the learner navigates through the training. A how-to video or online training can be made available as pre-work to facilitate the learning process, and the simulation can serve as a non-graded knowledge check opportunity for the user. This approach effectively enhances the learning experience and enables learners to apply their knowledge in practical scenarios, in turn reinforcing their understanding and competence in the subject matter.
In this example, the simulation provides guidance when the user selects the incorrect input.
Note: This video does not have audio.
Scenario-Based Videos
Videos incorporating speakers, real or animated, are incredible tools for a variety of scenarios or for providing detailed information on more in-depth topics, ultimately captivating the learners’ attention. Scenarios, whether interactive or passive, can be strategically designed to align with the desired learning outcomes, enhancing the overall effectiveness of the educational experience. With such an approach, learners can engage more actively and gain a deeper understanding of the subject matter at hand.
Scenario-based videos and online trainings are often used for employee training. They facilitate opportunities to think about rare, uncomfortable, or detailed situations. Working through various outcomes prepares the learner with how to best handle the situation if and when it arises. Adding various characters and voices allows the learner to truly engage in the prompt.
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Frequently Asked Questions
If you don’t see your question, please feel free to contact me. I’d love to hear what’s on your mind.
What is the best way to deliver my specific training to my user?
This truly is dependent on your industry, product or service, the goal of the training and end user. After learning more about these, I will be able to determine the best training deliverables.
How do you accommodate products that need frequent updates or that utilize an agile process?
Videos are a great delivery method for software that will eventually be updated. A series of screenshots can be utilized instead of recorded screen navigations allowing for quick swap outs.
What other services and deliverables do you provide?
Services
Training Program Consulting
Curriculum and Portfolio Development
Template Branding
Assessment Writing
Script Writing
Deliverables
PowerPoint to Online Training Conversions
Facilitator’s Guides
Training Workbooks and Manuals
Infographics